Resource Search Results

The ACE-15 Survey Tool: Measuring “Teamness” In Your Organization (2022). Resource Type: Archived Webinar. Description: This webinar was produced on February 24, 2022, by the STAR² Center team and Katherine Brieger from Sun River Health. It features a discussion of the ACE-15 Survey, a tool for assessing the critical qualities that make clinical teams effective. More Details...

Pay Equity Checklist (2022). Resource Type: Publication. Description: This checklist will help health centers to look holistically at their compensation practices and ensure that they are recognizing the quality of the work of their employees rather than other factors that have historically kept marginalized groups from advancement. More Details...

Finding a Way Forward: Retaining & Recruiting Medical Assistants and Dental Assistants in the Changing Workforce Landscape: Webinar Series (2022). Resource Type: Archived Webinar. Description: The Association of Clinicians for the Underserved (ACU) STAR² Center invites you to review this two-part webinar series on the retention and recruitment of medical assistants (MAs) and dental assistants (DAs). In response to the challenges health centers are currently facing when it comes to retaining and recruiting MAs and DAs, the STAR² Center partnered with The National Institute for Medical Assistant Advancement (NIMAA) and National Network for Oral Health Access (NNOHA) to bring you experts in the field who shared strategies and promising practices to better develop your MA and DA workforce. More Details...

STAR² Center 2021-2022 PCA & HCCN Workforce Professional Development Series: Webinar Series Archive (2021). Resource Type: Archived Webinar. Description: The STAR² Center team invites workforce staff from PCA and HCCN teams to revisit sessions in this iteration of the workforce professional development series. Faculty and guest speakers in the series share their expertise in all things workforce from the national, regional, and state levels with the learning cohort. More Details...

STAR² Center – Definition of a Comprehensive Workforce Plan (2021). Resource Type: Publication. Description: This document provides a definition of a comprehensive workforce plan that has been reviewed and approved by the Bureau of Primary Health Care. The robust definition is followed by the essential components that health centers can use as part of their ongoing workforce planning issues. More Details...

Building Back Better: Utilizing Lessons Learned During COVID-19 for Inclusivity and Retention (2021). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR² Center and experts from Ainey Volion Consulting for a webinar series on inclusivity in the workplace for people with physical disabilities, people that are d/Deaf, blind, and visually impaired, and neurodiverse people. According to Fortune, this autumn, 65 percent of employees are seeking new jobs, up from 36 percent in May. These workers are requiring equitable compensation, flexible work environments, and inclusive cultures – making justice, equity, diversity, and inclusion more critical every day. This webinar series provides participants with information and tools to use for increased inclusivity. Taking the lessons learned from the COVID-19 pandemic, folks will be able to work toward building a culture of belonging for everyone, with a focus on individuals with disabilities and neurodiverse people. More Details...

Self-Care is Quality Care: Resiliency for Mental Health Providers (2021). Resource Type: Archived Webinar. Description: Knowledge is the best defense against burnout, vicarious trauma, and compassion fatigue. This webinar, brought to you by the Association of Clinicians for the Underserved (ACU) STAR² Center, is led by expert trainer on trauma-informed care, Matt Bennett, and goes further than other self-care and workforce well-being trainings by addressing the critical elements of health to enhance productivity and quality of work on both an individual and organizational level. More Details...

Workforce Self-Care Resource Repository (2021). Resource Type: Toolkit. Description: This resource repository is meant to serve as a starting point for organizations to grow their support of self-care of their workforce and an ever-growing clearinghouse of resources for individuals to engage in well-being and self-care. More Details...

Special Considerations for the Retention and Recruitment of Mental Health Providers (2021). Resource Type: Archived Webinar. Description: In this webinar series, presenters speak to the importance of building a mental health provider pipeline, the development of inclusive workplaces that engage, retain, and recruit mission-driven providers, and the importance of understanding the essential contributions of the mental health workforce to community health centers. More Details...

Managing in the Time of COVID-19 & Beyond Webinar Series (2021). Resource Type: Archived Webinar. Description: This three-part series focused on managers at health centers and the skills they need to have a positive impact on their workforce in the wake of the COVID-19 pandemic. Sessions included: Increasing Employee Engagement at Your CHC; Adapting Procedures and Workflows for COVID Resilience; Diversity, Equity, And Inclusion: Managing for a New Culture More Details...

Using Your Data Profile Dashboard Webinar Series (2021). Resource Type: Archived Webinar. Description: This archived webinar series supports the 2020-2021 project year launch of the Data Profile Dashboards. More Details...

Clinician Perspectives on Racism in the Healthcare Workforce (2021). Resource Type: Archived Webinar. Description: The field of medicine has a torrid history of racism that continues to shape the experiences of patients and providers today. Among the many ways that racism manifests itself in health care is through the lack of representation in our health care workforce and in patient engagement and satisfaction surveys where patients continue to report better care when they see providers who share their racial and ethnic identities. Many members of the health care industry, including those who educate future health care workers, are working hard to dismantle the racism that pervades the field. To adequately eliminate racism in our work, we must be able to identify it, call problems out, call people in, and invest in effective strategies that simultaneously promote health equity and workforce inclusion and belonging. In this webinar, led by Michael Curry, CEO of the Massachusetts League of Community Health Centers, four panelists discuss their perspectives on racism in medicine, how it shapes provider and patient experiences, and strategies to build a more anti-racist, equitable, and inclusive healthcare system. More Details...

2020-2021 PCA & HCCN Workforce Professional Development (2021). Resource Type: Archived Webinar. Description: Primary Care Association (PCA) and Health Center Controlled Network (HCCN) staff were invited to join the STAR2 Center team for a monthly webinar series focused on workforce professional development. Series topics were designed to align with current workforce initiatives led by the Bureau of Primary Health Care and enable attendees to work with their member health centers to develop comprehensive workforce plans. This “train the trainer” series aimed to bolster workforce efforts internally at PCAs and HCCNs in order to provide a robust support system for recruitment and retention efforts at health centers. More Details...

The Evolving Role of Nurse Practitioners in Health Centers and Considerations for Job Satisfaction (2021). Resource Type: Publication. Description: The Association of Clinicians for the Underserved\'s (ACU) STAR² Center and the National Nurse-Led Care Consortium (NNCC) recently released a paper focusing on burnout prevention and workplace well-being and satisfaction for Nurse practitioners (NP). The paper is the result of focus groups ACU and NNCC conducted with NPs and health center administrators to better understand the expanding and evolving role of NPs at health centers, the drivers of burnout, and factors that contribute to provider satisfaction. More Details...

Retention of Mental Health Providers (2021). Resource Type: E-Learning. Description: In this course, you will learn about the key concepts of retaining mission-driven mental health providers. More Details...

Recruitment of Mental Health Providers (2021). Resource Type: E-Learning. Description: In this course, you will learn about the key concepts of recruiting mission-driven mental health providers. More Details...

2021 Biennial Workforce Summit (2021). Resource Type: Archived Webinar. Description: The 2021 Biennial Workforce Summit convened virtually on Wednesday & Thursday, May 26–27, 2021. The Summit was a joint effort of workforce-focused HRSA National Training and Technical Assistance Partners: Association of Clinicians for the Underserved’s STAR² Center, Community Health Center, Inc./Weitzman Institute, and the National Association of Community Health Centers. More Details...

Effects of Virtual Care Delivery on Health Center Clinician Engagement and Burnout (2021). Resource Type: Publication. Description: This paper reviews the impacts of telehealth delivery on provider engagement and provides tips for health center teams to improve engagement with increased use of virtual services in the context of the global pandemic. More Details...

Building an Inclusive Organization Webinar Series (2021). Resource Type: Archived Webinar. Description: This webinar series was designed to help health center teams develop more diverse, equitable, and inclusive workforces and adopt antiracist practices. More Details...

Mitigating Burnout and Maintaining Provider Satisfaction During Vaccination Rollouts – Webinar Series (2021). Resource Type: Archived Webinar. Description: This webinar series focused on provider burnout and satisfaction in the context of the pandemic and featured guest presenters Ann Loeffler, MSPH, PMP; Emily Grace Kane, MPA, Senior Program Manager, National Nurse-Led Care Consortium; Dr. Mary Thornton-Bowmer DNP, MSN, CRNP, FNP-BC, Lead Nurse Practitioner/Primary Care Coordinator, The Stephen and Sandra Sheller, 11th Street Family Health Services of Drexel University, Family Practice & Counseling Network; Taraya Gibson, MPH, BSN, RN, CHES, Clinical Care Manager RN, The Stephen & Sandra Sheller, 11th Street Family Health Services; Mary Blankson, DNP, APRN, FNP-C, FAAN, Chief Nursing Officer, CHC, Inc.; Kasey Harding MPH, Director for Center for Key Populations, CHC, Inc.; Gary Wallace Director of Community Engagement and Relations, CHC, Inc.; Marie Yardis, Director of Access to Care, CHC, Inc.; Stephen Scholand, MD, Infectious Disease Physician, Midstate Medical Center More Details...